Lharerast Flow Academy

ServiceNow implementation training · documentation posture

Platform Administration

Upgrade Readiness Drill

3 weeks · sprint · Sprint remote

Drill format compresses upgrade planning into rehearsal-heavy weeks with mock steering reviews. You practice comms, not just technical toggles.

1,520,000 KRW

Tuition is informational; billing happens through enrollment staff.

Cover visual for Upgrade Readiness Drill

Capabilities practiced

  • · Test matrix templates per module family
  • · Rollback rehearsal script
  • · Steering review slide discipline (no numeric vanity)
  • · Stakeholder FAQ drafts
  • · Mentor critique on comms tone

Outcomes

  • Facilitate a mock steering segment with calm rollback story
  • Publish a test matrix another program can fork
  • Draft stakeholder FAQ covering top ten fears
Portrait for Rowan Okonkwo

Mentor of record

Rowan Okonkwo

Solutions coach for workflow-heavy programs across APAC rollouts.

FAQ

Labs use current vendor-supported families; exact version pins rotate with the lab refresh calendar.

Participant notes

“Steering review slide discipline cut our deck bloat in half. Drill weeks are short but loud—in a good way.”